Privacy Policy
Last updated: November 24, 2025
1. Introduction
SandTrips ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account or make a booking
- Subscribe to our newsletter
- Contact us through our contact forms
- Participate in surveys or promotional activities
This information may include: name, email address, phone number, postal address, payment information, and travel preferences.
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Process and manage your bookings and reservations
- Send you booking confirmations and travel information
- Respond to your inquiries and provide customer support
- Send you marketing communications (with your consent)
- Improve our website and services
- Detect and prevent fraud or unauthorized access
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and hosting services.
- Business Partners: We may share information with tour operators and travel partners to fulfill your bookings.
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your personal information
- Portability: Request transfer of your data to another service
- Withdrawal: Withdraw consent for data processing
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. For more information, please see our Cookie Policy.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure your information receives adequate protection.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
SandTrips
Email: privacy@sandtrips.com
Phone: +20 123 456 7890
Address: Hurghada, Red Sea Governorate, Egypt